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Consumer Law News December 2011
Consumer guarantees: warranty against defects prescribed from 1 January 2012
From 1 January 2012, suppliers of consumer goods will be required to provide consumers with a warranty against defects that is prescribed by the new Consumer Law.
The new Consumer warranty to be attached to new goods for sale must:
- Be clearly written
- Concisely state how the warranty is honoured and what is required of the consumer to claim the warranty
- Clearly state the details of the person giving the warranty
- State the period within which the defect must appear to be covered by the warranty
- Set out the procedure for claiming the warranty
- State who will bear the expense and how the consumer can claim the expenses incurred in making the claim
- State that the benefits are in addition to the ACL
- Contain a prescribed clause
Should you require assistance in complying with the new Consumer Guarantee, contact us at Forum Law and we can advise you at our competitive rates.
